At Lachlan Travels, we are committed to delivering your orders safely and on time. Please review our shipping guidelines below.

1. Order Processing

  • Orders are processed once confirmed through our website.

  • Processing typically takes 1–3 business days before dispatch.

2. Payment Method

  • We currently accept Cash on Delivery (COD) as the only payment option.

  • Full payment must be made at the time of delivery.

3. Delivery Timelines

  • Estimated delivery time is 5–10 business days, depending on your location.

  • Delivery times may vary due to unforeseen circumstances such as weather, courier delays, or regional restrictions.

4. Shipping Charges

  • Shipping fees will be calculated and displayed at checkout.

  • Any promotional offers on free or discounted shipping will be clearly mentioned during the order process.

5. Delivery Conditions

  • Customers must provide accurate shipping details to avoid delays.

  • Orders will be delivered to the address provided at checkout.

  • If the delivery is unsuccessful due to incorrect information or refusal to accept the package, reshipping costs will be the customer’s responsibility.

6. Damaged or Lost Packages

  • If a package arrives damaged, please report it to us within 48 hours of delivery.

  • We will assess and provide a replacement or resolution according to our policy.

7. Contact Us

For questions regarding shipping, please contact us at [email protected].